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Virus and malware removal: an opened desktop computer on a workbench during maintenance at PC2Fix Hengelo

Computer repair · Hengelo

Virus or malware removal in Hengelo

Pop-ups, a browser that goes its own way, or a computer that suddenly turns slow and unpredictable? We remove the infection thoroughly and get your security back in order. We speak English.

Sound familiar? Your computer may be infected

Not sure? Let us check it. Carrying on with an infected computer only makes it worse.

  • Pop-ups and ads in places they don't belong
  • Your browser opens other search engines or sites by itself
  • Your computer suddenly became noticeably slow
  • Unknown programs or toolbars have been installed
  • Friends get strange emails or messages from you
  • Your virus scanner raises an alert or has been switched off

How much does virus removal cost?

Windows installation

With a severe infection this is the safest route: a clean system, and we agree with you beforehand how your files are saved.

€99 Excl. Windows license

Diagnosis

We find out what is active on your computer and what the best approach is.

€60 Credited against the repair

Prices as of January 1, 2026 incl. VAT for consumers, businesses excl. VAT diagnosis fee credited against the repair

Questions about viruses and malware

Answers to what we hear most often when a computer is infected.

In almost every case, yes. We remove the infection, not your files.

Only a severe infection may need a clean Windows installation. In that case we discuss it with you first, including what happens to your files.

If in doubt, change your most important passwords from another, clean device and keep an eye on your bank account.

After the cleanup, we tell you what the infection did and whether extra steps make sense.

We set your security up properly again: updates, a decent virus scanner and safe settings.

You also get practical tips you can actually use, without the scare tactics.

Sometimes malware leaves junk behind, and sometimes more is going on, such as a full drive or outdated hardware. We see that during the cleanup and talk it through with you honestly.

Yes. A scan with your own virus scanner is a sensible first step.

If the pop-ups, the strange browser behavior or the slowness are still there afterward, or your virus scanner has been switched off, bring it in and we'll check it.

Infected computer? Don't wait.

Bring it to Zaagstraat 15 in Hengelo and we'll clean it thoroughly and make it secure.